Privacy Policy

Our website respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect and use your personal data (in certain circumstances). It also outlines the procedures we follow to ensure the confidentiality of your information. Finally, this policy defines your options regarding the collection, use, and disclosure of personal data. By visiting the site directly or through another website, you accept the practices described in this policy.

Protecting your data is very important to us. Therefore, your name and other information about you are used in accordance with the terms set out in this Privacy Policy. We will collect information only when necessary or when it is directly relevant to our dealings with you.

We will retain your data as required by law or use it for the purposes for which it was collected.

You can browse the site without providing any personal data. Your identity remains anonymous throughout your visit unless you have a registered account and log in with your username and password.

1. Information We Collect

We may collect your information when you place an order on our website.

We collect, store, and process your data necessary to complete your purchase, handle any future claims, and provide you with our services. This may include personal information such as your name, gender, date of birth, email address, billing address, delivery address (if different), phone number, and payment details.

We use the information you provide to process your orders, manage your account, verify financial transactions, analyze website usage, and improve our services and content. We may also use your information for internal research and to send you relevant updates about products and services, unless you choose to opt out.

We may share your name and address with third parties (such as delivery providers) to fulfill your order.

You can access and update your personal information by logging into your account. You are responsible for keeping your login details secure. We are not liable for misuse of passwords unless caused by our negligence.

Other Uses of Your Personal Information

We may use your data for surveys and market research purposes, while ensuring full confidentiality. Participation is optional, and you may withdraw at any time.

We may send you information about our products, services, offers, and promotions. If you prefer not to receive such communications, you can unsubscribe at any time via the link in our emails.

We may use anonymized data for analytical purposes, such as tracking user behavior on the site. This data does not identify you personally.

Competitions

If you participate in competitions, we may use your data to notify winners and manage promotional campaigns. Details will be provided for each competition.

Third Parties and External Links

We may share your information with companies within our group or with trusted partners and service providers (e.g., delivery services, payment processors, analytics providers) to help us operate our business.

We may also disclose your information to prevent fraud, reduce credit risk, or comply with legal obligations.

If our business is sold or transferred, your data may be included as part of the assets.

We do not sell or disclose your personal data to third parties without your consent, except as described in this policy or required by law.

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

2. Cookies

Cookies are not required to browse our website, but they are necessary for certain features such as the shopping cart.

Cookies are small text files stored on your device that help us recognize you as a user. They improve your browsing experience by remembering your preferences.

We use cookies to enhance usability, not to collect sensitive personal data.

You can disable cookies in your browser settings, but this may limit your use of the site.

We use Google Analytics to analyze website traffic. Google may store data (including your IP address) on servers in the United States and use it to evaluate website usage. By using this site, you consent to this processing.

3. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

Your personal data is stored on secure servers protected by firewalls. Payment information is encrypted using technologies such as SSL (Secure Sockets Layer).

While we take strong precautions, no system is completely secure. We recommend not sending sensitive payment details via unsecured communication.

You are responsible for keeping your password and device secure.

4. Your Rights

You have the right to access the personal data we hold about you.

You may request correction of any inaccurate information, free of charge.

You also have the right to request that we stop using your data for direct marketing at any time.